One of the apps couldve had a bug that was preventing them from connecting. The next time you cannot access Spotify for some reason, be sure you are logged in if this issue occurs. Check Your Default Music Service Settings. They will all respond to "alexa, what time is it?" I've tried removing Alexa entirely from the Sonos One and re-adding it. and your phone having the Alexa and Spotify apps. Customer reviews and photos may be available to help you make the right purchase decision! Clear Spotify & Alexa Cache Data 7. I am ready to throw them out the window. Microsoft has released an early preview of Phone Link for iOS, available to "a small percentage" of people running Windows Insider builds running Phone Link version 1.23012.169. or higher. So, better disable it. So, heres how to perform a factory reset on your Amazon Echo Device (Echo Dot, Echo Plus, Echo Show, etc.) Tried to reset, reboot, uninstall, reinstall, etc. 8 Ways To Fix Kichler Ceiling Fan Remote Not Working, 4 Ways To Fix Feit Smart Bulb Wont Connect To Wi-Fi, 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? This also decreases interference from any object/device. If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. Restart your Echo. Since Echo devices update automatically over Wi-Fi, you need to let it sit for a while (half an hour, maybe) and it will receive an update automatically. Were here to diagnose the vast array of little bugs and glitches that these types of devices can develop. To clear Alexas cache, do so on your phone. To unmute, press and hold the microphone button for 2 seconds. Thats exactly what happens, I upgraded, and it instantly works, they shoved suggestions into my playlist until the moment I went pro. And, lets face it, it really does make our lives easier most of the time! Its happened to me a few times. To play an exact playlist, say: Alexa, play [the name of the playlist].. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-mobile-leaderboard-2','ezslot_18',175,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-mobile-leaderboard-2-0');Open it up and then you can connect your phone or Alexa device, which now has more options since its playing through the desktop app. So turn off shuffle on Spotify to fix the issue. Another very common reason why Alexa is unable to play music from Spotify is that the users have accidentally or forgetfully logged out of their Spotify account. [In slightly louder voice] Alexa, play my cheesy 80s music playlist. At this time last year, nobody expected Mitchell to be on the move just a few months later. Check to see if the mute button is turned off. Connect your Spotify account via the Alexa music settings. Check our tips to set up Echo like a pro. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-leader-3','ezslot_15',173,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-3-0');If youre still getting the same message Your Spotify account needs to be linked, and youve followed all the instructions above, you may need to reset Alexa or your Echo device. Step 1 Open the Alexa app The first thing you must do is open your Alexa app on your smartphone or tablet. Tap the More button in the bottom toolbar. If not, restart your router and try to move it closer to your Echo device to improve network signal strength. Sometimes you may get accidentally logged out of your Spotify account, then Alexa wont work. This can make problem with third party systems. This may not be entirely necessary, but it does improve your chances of getting the problem fixed in the first diagnostic step. Link your Spotify account through the Alexa music settings. Once the skill is installed Spotify will appear as an option for the default music service. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-leader-1','ezslot_8',167,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-1-0');For a first-generation Echo, you will need a paperclip or something similar. Tap Settings. From this list, choose the one that says Household Profile. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-large-mobile-banner-1','ezslot_11',168,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-large-mobile-banner-1-0');For a third or fourth generation Echo, press and hold down the action button for 25 seconds. On this website I share everything that Ive learned about Smart Homes. To disable shuffle play, click the Shuffle button. Guess somebody fixed something, but it'd be sure nice to understand what happened via some transparency.. And some questions nobody really wanted the answers to. Click on that. For that, follow these steps: Step 1: Open the Alexa app on your phone. Works? Open the Alexa app on your mobile device and tap the three-bar icon in the top left-hand corner. Always try to use the right commands for Alexa so as not to confuse her. Where is voice assistant on Spotify I cant find it, tried everything listed above to no avail. You will have to listen to commercials periodically on a free account and theres no way to skip them. To edit the name of a playlist you built yourself from within the mobile app, click on the relevant playlist, hit the three dots button in the top right of the screen and click Edit Playlist. Spotify has two main options for saving the current song for later: a heart button, and an "add to playlist" button. If all else fails, reach out to the companies and ask them what course of action they recommend or leave a comment below! To set Spotify as your default music provider, follow the steps below: Now you can try reconnecting to Spotify to see if it works. The Big Tech Question is a joint venture between, getting Alexa to play exactly the music you want, read this excellent piece from my colleague Tim Danton. Thank you very much for your comment. Top 7 Ways to Fix Siri Not Playing Music from Apple Music. Simply add some detail to your question and refine the title if needed, choose the relevant category, then post. For a complete list of the commands, visit the Amazon website. This is an obvious one, but some people might not know that you can only link your Spotify account to Alexa if youre using Spotify Premium. Make sure everything is working again; if not, its time to move on to the next step. But if not, continue to the next troubleshooting step. Alternatively, try clearing Alexas cache and restart your mobile phone. The first and most obvious solution is checking for updates. Tap the hamburger icon (three dots) on the top left-hand side of your screen. Scroll down and select Music & Podcasts. After this, link the account back up again using Alexa's music settings. 3. Find the IP address of your router. Note: Some Alexa services and features can vary by country and device type. Confirm that the song is available. Choose the Alexa device . To check the currently active profile, ask her, Alexa which account is this or Alexa, which profile am I using. If its a different user, say, Alexa, change user.. Try turning off Spotifys shuffle feature to help fix the problem. Play Spotify on Alexa with Voice Command. If that sounds like the problem youre currently having with your Alexa system, then this post is your go-to resource. If youre not having trouble connecting your Echo to Wifi, you can try to restart it. Once you have updated your app, try playing Spotify again. Attached a ZIP with screenshots. But it is always best to make sure that something really simple isnt whats holding you back. Next up, you will need to choose "Spotify" from the "music and podcast" section. You can unlink Spotify from Alexa via the Alexa app or the Spotify website. You should check and increase the volume of your Echo speaker. Just follow the steps below: For quite a few of you, that should be the problem resolved. One is Premium while the other(s) Free. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-narrow-sky-1','ezslot_20',178,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-narrow-sky-1-0');A Spotify premium account isnt necessary in order for Alexa to play your music. Even now in the top bar of the Spotify Community web, I can see the option "Get premium" and when I click it says to upgrade to Family Plan, see screenshots below. Simply tap itthe icon should now turn whiteand Shuffle is now disabled. I can make the Spotify App connect and play audio to each Sonos with absolutely no issue. Yes, rebooting the device helps to apply any recent change youve made in the Alexa app to your Echo device. Also, ensure Spotify is set as your default music provider in Alexa. Is It Possible To Play Different Music On Multiple Echo Devices? 2. BBC), or proper nouns that are difficult to pronounce. Spotify Not Connecting To Alexa? Amazon Music. But. Besides playlist names, you should check the names of your Echo speakers (if you have more than one) and groups as well. Unplug it from the source of electricity. I am a free customer and Alexa refuses to play my lists. You should see an orange/amber pulse, then it will turn off. Use your laptop, phone, or computer and revoke Alexas access to your Spotify account. I have read all the threads on this and tried all the changes people suggested. Next up, simply go into the settings option and remove Echo. Amazon Echo speakers let you stream music from various services and devices. When installing or maintaining electronic devices in your home, make sure to observe the manufacturers instructions at all times. One thing to note here is that you can only edit the names of playlists that youve created yourself. To get Alexa to play a Spotify playlist, when Spotify is selected as your default music service, you should say: If that doesnt work, or if you have Amazon as your default music service but want to listen to a Spotify playlist, try the following: Alexa, on Spotify listen to the (playlist name) playlist. These apps may not work everywhere in the world but there is a fix. Step 2 Tapping that More icon The next step is to tap on the More icon at the bottom right corner of your screen. You can make Spotify the default music service in your Amazon Alexa app with these simple steps: The problem could arise from poor Wi-Fi connectivity. Very frustrating that after readings dozens of posts on this issue NO ONE clearly states that in the opening paragraphs of the article. YouTube Music vs Apple Music vs Spotify: Which Is the Best Music Streaming Service. But it refuses. Go into your Alexa app, and open the menu. You can do this by unplugging and plugging it back again from the power outlet. Compare Hubitat Vs SmartThings Which Ones Better? In short, heres what to do if youre having issues connecting Alexa to Spotify: For more details on how to troubleshoot this issue, keep reading. You should have the option to log out of your account. Spotify uses streams and Alexa stores user data, which can take up some space. Your device successfully starts up when it begins to spin a blue light. Not sure why doing it from that specific link repopulates the available services in the app. and many others. So, to clear out those bugs, simply clear the apps data cache and then give it another try. Just did this for the GF, you need to link your Spotify to alexa. Did it work? If you are still having trouble linking your accounts, try using a different web browser or contact Spotify support. Log in to your Spotify account. You can unlink Spotify from Alexa via the Alexa app or the Spotify website. the solution was starting from scratch rebooting Alexa and going through the whole process again. First, create a new playlist with an easy to pronounce name. Check. Note: You can unlink Spotify without having access to a phone or Alexa App by going to this page. Open Your Alexa App and Click More. If not, try clearing Alexas cache as well and then restarting your phone before moving onto the net step. Hey there you, You can check for your Echo software version by going to the Alexa app. If unplugging the device didnt work you can do a more aggressive reset. The "Alexa won t play music" problem can occur when the required firewall ports are not open. Annoyingly, Spotify has made it much harder to copy other peoples playlists in recent updates, but there is a way to do it using the Windows/Mac Spotify apps. #3. I have an iPhone, how do I clear the cache?. From there, the app will ask you to choose a group name (it . You may have to do a soft reboot or power cycle of your Echo device. Just add on Spotify at the end of the command. Never undertake a task you are not competent in performing and if in any doubt, we recommend you utilize the services of an insured professional. Your copied playlist wont get any new songs added to the original, followed playlist, but its the best we can do! Assign a simple, unique name. Forgetting the Echo device from the Spotify app has also proved beneficial for users. 11. Siri not recognizing your voice and not playing music from Apple Music can lead to an undesirable experience. The light ring should turn orange or amber when it is resetting. Then you can try to pair again on https://alexa.amazon.com by going to settings, and then music & media and clicking on Spotify from there. We explain and teach technology, solve tech problems and help you make gadget buying decisions. I don't know, again, if this happens forall Premium users or if there is a kind of problem with my account orconfiguration orwho guess what. On the Alexa app: Open the Alexa mobile app. Learn how to find out when an app should be updated on Android and iOS. Save my name, email, and website in this browser for the next time I comment. Essentially, this is where data will just build up over time if left alone to do so. For that, open the Spotify app and go to its settings. If youre merely following someone elses playlist, you wont be able to change its name, but well show you how to deal with those presently. Is the Alexa app on your device up to date? Even if youve connected Spotify to your Alexa account, Amazon will automatically default to its own music service first, which might explain why it cant find your playlists. Many times, the issue happens due to account conflict where a user has two different Spotify accounts free and premium. Silly, yep. I've tried removing the Sonos skill from Alexa and re-adding the skill. Tell the representative what steps you have already taken to resolve the problem. Then, net time you go to play music, Alexa will automatically use Spotify and not any other service. Re-Link Spotify & Alexa 6. So it now tosses up all this random rubbish Fix 7. Tap Settings. From here, go ahead and make Spotify your default music player on your Echo. I got it back by changing the NAMES of my Playlists, mostly by just adding my .like..I have a Nursery playlistnow its Name is my nursery Playlist. Spotify should not show up in Alexa. Finally, link your Spotify app to be the default music player. To use Spotify with Alexa, you need to link your accounts. This should have resolved the problem for quite a few of you. It can also be that your Echo device needs to be power cycled, and there are cache and app data issues with both Spotify and Alexa that need to be cleared. Amazon Music vs Apple Music: Which Music Streaming Platform Is Better, how to link Spotify and make it default in Echo, official Alexa commands that can be used for Spotify, find out when an app should be updated on Android and iOS, Echo fails to play audio from Amazon music, 3 Best Ways to Add a Superscript or Subscript in Microsoft Word, Top 12 Google Tasks Tips For Using it Like a Pro. If you are using Amazon Music try deregistering the device from the my content and devices pageand then signing back in. Secaucus, NJ. After that, I do login in Alexa app and enabled the Sonos skill again in Alexa app. In the following paragraphs, Ill try to walk you through some tips that can help you troubleshoot the issue. Tap on the green shuffle icon to disable it. If youre still unable to connect/play Spotify Music with Alexa, check to see if Explicit Filtering is turned on in the Alexa app. When it redirects to the Alexa app, close and uninstall the app 3. My Echo 4 was not seeing playlists in NY Amazon Music. Can't stream from spotify using Alexa? You'll be notified when that happens. Choose Amazon Music. In Settings, next select Music and Podcasts. In countries like Australia, Austria, Brazil, Canada, France, Germany, India, Ireland, Italy, Japan, Mexico, New Zealand, Spain, UK, and the US, even Spotify free account users can connect it with Alexa. 2) I log in spotify usingfacebook (I alsowrite user and password in facebook login form). Only Spotify and Pandora paying customers can link their playlists. Keep this trick around just in case anything comes up in the future. Lately spotify is missing as a music service in the alexa app. This solution may surprise you, but a few Spotify users have suggested that if shuffle was enabled the last time you listened to Spotify, it will cause problems with Echo. Don't Miss Out On Latest Home Automation Product Updates. If you dont have at least 1-2 GB, you should free up some space for your apps. You can use it for a whole range of tasks, linking it up to any smart device you have in your home and controlling your environment with ease. We'll send you an e-mail with instructions to reset your password. You can set one or more speakers using the Alexa app, so specific devices play music within a Smart Home Group. Scroll down to the Now Playing box. Dont worry if she is being difficult, just follow the steps below to make sure your Spotify account is linked to your Alexa device. I follow a playlist called A Song for Guy (BBC 6 Music) which Alexa refuses to play, probably because of those awkward brackets. I contacted Spotify Support by Meessenger chat and they solved the problem. And from there, you need to tap on Settings Step 3 Selecting Music & Podcasts If none of our tips worked, the problem might be coming from Amazon Alexa or Spotify. So, to save everyone a little bit of time and a possible stress headache, were going to show you what to do if you cant get your Alexa to play Spotify on command. Perhaps that might cause the issue. Make Sure that you are Logged in to Spotify : You need to ensure that you are logged in to the Spotify account. Disable any spotify skill enabled in the alexa app. If youre having trouble getting Alexa to play Spotify, try clearing the cache and app data on both apps. For that, press the volume up button on your Echo. The link to spotify button was a dead link that did nothing. Also disable/remove the skill on your alexa app then enable it again and after finishing all the enabling steps just say: alexa play from spotify and it should work again just fine. Step 2: Tap on the three-bar icon at the top and. You can find free apps to download if this is something youre willing to do. The first option will tell you what your default music provider is in Default Services. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Here is how to clear the cache on both Spotify and Alexa. Keep me posted! Select the Default Services option. Is it possible that your Wi-Fi router is shut off? Update Alexa & Spotify App 4. With Alexa and Spotifys integration, you can easily listen to your favorite music and podcasts. Sometimes, Echo fails to play audio from Amazon music too. First, unplug the device for 30 seconds and then plug it back in. She has been writing about technology for many years and her favorite verticals include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, and web apps. Thank you very much for your help. Once your phone is finished booting back up, open the Spotify app and re-pair the Echo again. By the way, the online support works very well. (The Shuffle button will be green if shuffle play is active). Now log in to your Spotify account with your existing credentials. Click on the More section in the bottom right corner. Step 2: Tap on the three-bar icon at the top and choose Settings. Many Spotify users have different accounts for different reasons. Launch the Alexa app. Follow the steps below to connect Alexa to Spotify via the Alexa app: Did it work? Alexa wants to default to Amazon music because they are both from Amazon. 1. I did everything I could. Tap More. Your phone sometimes defaults to the free account making Spotify unavailable for users from countries where a premium account is required. Her teeth is so messed up looks like she having a hard time chewing her food. Make sure your Echo is online and connected to Wi-Fi ( read this if it's not), and then follow these steps: Open the Amazon Alexa app on your iPhone or iPad ( get it on the App Store) or Android device ( from Google Play ), and log in with your Amazon account. 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). 2023 Guiding Tech Media. Tap the menu in the top-left. If you have an Amazon profile for each member or Spotify account you can switch between them using Alexa. This could be why Alexa and Spotify are not able to communicate. nothing worked even using a USA vpn. The next time you cannot access Spotify for some reason, be sure you are logged in if this issue occurs. The first thing to note is that (as many commenters pointed out below) you need a Spotify Premium account in order to access playlists via Alexa. Then plug it back after 10-15 seconds. To do so, unlink your free account (as shown below) and add the one with a premium subscription. You should now be able to link to your devices without trouble. Go to https://alexa.amazon.co.uk. Interestingly, iPhone support seems to be limited to . A free account works, but there are some features a premium account has that the free account does not. Once you get to this page scroll down and click on Settings. If Alexa is not playing Spotify, it's possible your software is outdated software. But if not, proceed to the next step. In your household, there could be several accounts. You can disable it from the desktop apps too. Step 4: Tap on Disable Skill. So thats how to fix connectivity issues between Alexa and Spotify. Tips to Troubleshoot Alexa Not Connecting to Spotify Issues, 2. Set it to your default music streaming service and check if the problem has been fixed. Turn Off the Explicit Filtering Feature in Alexa, 3. I try to ask alexa to play any radio station, she tells me the station bit doesnt play it. 2. Make Sure That You Are Logged Into Your Spotify, 7. It can't even work out when my 3 boys play their shit music on my Spotify account. Why does it say that I need a Premiun account? The main benefit of an OLED display, aside from its increased image quality, is . Im using a 3rd gen Echo Dot with an android phone. Spotify Deleted My Account: What Can I Do? Click Profile in the upper-right corner and tap Account. Sorry, that device is disconnected. This has worked for many users experiencing this issue. Once done, relaunch the app and see if the "Alexa won't play Spotify" issue is fixed. There are cases where Alexa wont play Spotify due to the unverified login status of your Spotify account or the volume being turned down. So, during the connection, check that your internet is stableyou may try to open a webpage on your phones browser to see if it opens quite fast. Downloading apks from the internet can be dangerous so use this advice with caution. There are some Spotify playlists that Alexa seemingly refuses to play, no matter how much you re-word the commands or raise your voice at her. To make it a bit easier, weve prepared a quick overview of the steps you need to take to initiate a soft reset of both apps. I use to be able to drop in on my alexa dots and be able to go to Spotify and play music through them. Open the Alexa app on your phone and tap the three-bar icon in the top left-hand corner (the three lines look like horizontal lines). Choose an existing Smart Home Group, such as Dining Room. (You may need to log out of both the Pandora and Alexa app and log back in before you can successfully link your devices) As this is now resolved, I am closing this thread from comments. As you can see, there may be several reasons behind the connection problems, so be sure to try all the troubleshooting stepsone of them should work for you. Alexa, play my cheesy 80s music playlist.. Then drag the tracks from the current playlist to the name of the new one on the left-hand side of the screen. Once you select the option, it will ask you to Enable To Use.