Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and phone call. Here’s how to ask for a refund: Dial 833-228-5143. 1. Vivid Seats ... A full-service national event ticket marketplace. Vivid Seats was totally uninterested and non cooperative with our many messages asking for help to do this. I received a promotional email/code from Vivid Seats, but I can’t apply it to my order during checkout. Current Openings. While +1 … Upgrade your car’s interior with a pair of BRIDE seats to elevate the … Pros: Easy to use website, Early ticket pre-sale, An online service to get event tickets, That i thoufgt they would help me, Provided fast service for tickets on web page Cons: Deceptive sales tactics, This site is basically fraudent, Getting bait and switched and ripped off, Did not receive what i ordered, Unprofessional customer service and … Chief … Phoenix Suns Ticket Information. 2. Vivid seats has asked their customers to provide a 2-4 week waiting period for refunds to populate, the company then sent an email explaining that the customer had 7 days to reach back out for a cash refunds, after explaining in their original email to customers that they would be automatically provided a refund. The company has grown over the years through customer service and providing tickets for almost every event.. Vivid Seats is a wide-ranging ticket reselling service, with access to all kinds of concert, theater, and sporting event tickets. The second most common complaint is customer service, followed by tickets either not being delivered or the wrong type of ticket received by the buyer. Contacting Vivid Seats - by phone or otherwise. Briefly describe your question. Positive reviews (last 12 months): 40.4%. App Basics and Help. Currently, Vivid Seats only ships to North America. … Vivid Seats has been in contact with our customer, and has submitted an amicable resolution. BRIDE seats are also the first seats made in Japan to be licensed by the FIA. It offers a buyer guarantee that its tickets will work and customer service Vivid Seats is the leading independent online ticket marketplace, sending tens of millions of fans to live events every year. With full-service customer support and a comprehensive guarantee, our marketplace is the go-to source for Phoenix Suns tickets to games throughout the NBA season. It was my first time using Vivid Seats & I didn't see the first email from the seller to release tickets to me. GetHuman features available: Current hold time. I did … Browse or search articles to find answers to your questions. Vivid Seats Review . Read real customer ratings and reviews or write your own. The Customer Service agent at the venue looked up my seats and said nothing was ever transferred. They only said they had somehow delivered the tickets to us, but we never received them. “Providing premium … ... 1-2 years of customer service experience via phone, email and live chat. Remind me when call center opens. SkyBox from Vivid Seats tip skybox.vividseats.com. Vivid Seats Customer Service Phone #: 1 (888) 658-0882; Live Chat for assistance: Live Chat with Vivid Seats; Savings: No other full-service provider offers the affordability of Vivid … Category Your Order ID. I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. Note: This section is where the site makes its money. Explore the topics mentioned in this article. How to contact Vivid Seats? Event Changes. The Houston Livestock Show and Rodeo shut down its month-long event on March 11 ahead of the Kane Brown concert due to threats of coronavirus spreading in the Houston area. You can also email us or check out our FAQs. You will be taking calls and responding to emails on a broad range of event and order-related questions, working to ensure we are providing elite service to both our sellers … Max … Vivid Seats is an online ticket reseller. For print-at-home tickets, there will be a link to your tickets contained in the email that allows you to access them. I received a promotional email/code from Vivid Seats, but I can’t apply it to my order during … The brand offers nine models, which can be used in international races. Vivid Seats has been in contact with our customer, and has submitted an amicable resolution. The event took place on Thursday Sept 19 2019 My order number is2919876 under an email address [protected]@optonline.net I received a comfirming email with instructions on how to access my tickets which i followed the instructions were to download the vivid seat app and go to my tickets and the tickets will come up and to bring my phone to the venue which i did When I … The only problem was: Vivid Seats’ customer service department couldn’t tell me to which Web site or app or e-mail address it had been sent. Customer Support Specialist Full Time (Nights & Weekends) ... Operations/Contact Center. How do I use my promotional code? How your role contributes to the success of Vivid Seats: Handle customer contacts, promptly and professionally. It's not always clear what is the best way to talk to Vivid Seats representatives, so we started compiling this information built from suggestions from the customer community. I did not accept the seats and called vivid customer service to correct the matter. Vivid Seats Employee Reviews about "customer service" Updated Dec 19, 2021 Stay at home and take … Fastest way to talk to a real Vivid Seats … Customer service is useless and they can not help you with the vivid seat app. Sales/ Customer Service Agent/ Online Support (Current Employee) - Chicago, IL - July 22, 2017. Customer Service. VividSeats ranks 4th among Tickets sites. Open the SeatGeek app and tap Tickets. As a Customer Support Specialist you will work to manage transactions and relationships with our many valued sellers and customers that have placed an order through the Vivid Seats exchange. 111 N Canal Street. )in the north end zone behind the goal posts, when I received the seats from the seller they were the cheapest seats ($125 ea.) GetHuman features available: Current hold time. SEAT has been the topic of a number of other research reports. It was my first time using Vivid Seats & I didn't see the first email from the seller to release tickets to me. In total, Vivid Seats has 1 phone number. I would rather buy future tickets from the Devil than from Vivid Seats. 263 talking about this. 1. I had purchased 7 tickets for a football game … Fastest way to talk to a real Vivid Seats rep. “Disgracefully, Vivid seats quietly added an additional requirement for any customers who wish a cash refund instead of a ‘Rewards Cash loyalty credit.’ Customers who wish a refund must now contact the customer service team within 7 days of the event’s cancellation or else their claim to a cash refund is purportedly extinguished. Most of the employees are fairly young. Cancelled, Postponed and Relocated Events. Call or write an email to resolve Vivid Seats issues: Refund, Shipping and Delivery, Request for Information. Fans who want to have the best live experiences can start by downloading the Vivid Seats mobile app, going to vividseats.com, or calling 866-848-8499. Does Vivid Seats have good … Chicago, IL 60606. [email protected]. Vivid Seats - I paid for 2 tickets to the 49er and detroit game and got my tickets. Yes, Vivid Seats is a legit and safe ticket exchange resale site that started in 2001 allowing licensed brokers and individuals to sell tickets to over 900,000 sports, concerts, and theater shows in the US.. Requesting a Vivid Tickets Refund via Email. This will not be a full review of Vivid Seats as we have an article written right here.They were founded in 2001. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Help me with my issue. Fans who want to have the best live experiences can start by downloading … I had to call customer service six … Modified on: Wed, 21 Jul, 2021 at 1:00 PM. As always, we encourage customers to follow our Trust & Safety page for … Is Vivid Seats a legit site? Vivid Seats LLC has extremely poor customer service, and once they get your money they do not want to release it back without making an even greater profit. Find the Ticketmaster transaction email. … ... 1-2 years of customer service experience via phone, email and live chat. Thank you for reaching out to us, as we here at Vivid Seats always appreciate the opportunity to address a customer’s concernsWe have been in contact with MrLux and reached … We bought tickets out of state and need to cancel if not confirmed immediately. Visit the company website seatgeek.com or live chat for more information. Vivid Seats is recognized by Newsweek as America’s Best Company for Customer Service in ticketing. No matter the matchup at Footprint Center, Vivid Seats boasts a great selection of preseason, regular season, and postseason options for every budget. Vivid Seats is a company that understands the importance of good work life balance, the benefits of offering perks/benefits designed to maintain employee loyalty and the wherewithal to … I chose seats ($350 ea. Vivid Seats is a resale marketplace for event tickets. 3. )in the north end zone behind the goal posts, when I received the seats from the seller they were the cheapest seats ($125 ea.) Call toll-free: 833.228.5143; International: 925.206.3066 Vivid Seats has an outstanding track record of providing excellent customer service, and we are committed to helping our customers during this time. Vivid Seats Customer Service Phone Number (866) 848-8499, Email, Address Vivid Seats tends to have about 25% worth of fees that you can only view after going through the full checkout process. I had purchased 7 tickets for a football game & … Vivid Seats Review: Is it Legit, Reliable or a Scam? They sent me one email (spam folder) for my parking pass. Best Vivid Seats Coupons New Customer Available. About Vivid Seats Founded in 2001, Vivid Seats is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, … Share your voice on ResellerRatings.com The only problem was: Vivid Seats’ customer service department couldn’t tell me to which Web site or app or e-mail address it had been sent. It's a good site to check if you're looking for the absolute best price but make sure to remember that there will be significant added fees when you try to … Call or write an email to resolve SeatGeek issues: Refund, Shipping and Delivery, Request for Information. Large selection of tickets means that you can likely find options for any game or event. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Please have your order number ready. As always, we … Tickets are made available for sale by individuals who can no longer attend the events that they purc... Thu, 29 Nov, 2018 at 1:34 PM ... We’re glad to have you. VP-GM Contact Center Operations. Vivid Seats is recognized by Newsweek as America’s Best Company for Customer Service in ticketing. Although we had a good experience using … Robert Rotondo. You also have the option get your questions answered by a live chatbot on their website. We′ll be with you ASAP. Was charged $208.30 order#[protected] to this date I never received my tickets.My wife and I … Transfer Tickets. Selling Tickets. in the corner of the south end zone. Eleven major concerts were cancelled for the … Never received email from seller with my tickets even though it shows sent on my Vivid account. in the corner of the south end zone. Vivid Seats Knowledge Base. Vivid Seats has a rewards program that rewards frequent buyers. Our purchase went completely to waste. Pro tips & talking points. Accounting. How your role contributes to the success of Vivid Seats: Handle customer contacts, promptly and professionally. Vivid Seats’ service fees are reported to run from 20% to 40% of the original ticket price. As a Customer Support Specialist you will work to manage transactions and relationships with our many valued sellers and customers that have placed an order through the Vivid Seats exchange. [email protected]. Texans are lashing out after waiting weeks to receive a refund from secondary ticketing site Vivid Seats for the cancelled Houston Rodeo. I am out $586.00. For urgent issues related to events in the next 24 hours, our customer service agents are available 8:00am – 12:00am CST. To contact our team, please enter the info below. CHICAGO, May 13, 2021 (GLOBE NEWSWIRE) -- Vivid Seats Inc. (“Vivid Seats” or “the Company”), a leading concert, sports and … Discover which options are the fastest to get your customer service issues resolved.. Social Media … Tap Help in the top-left of the screen or scroll down to Contact Support . You can also contact Vivid Seats customer support by calling their phone line. Call or write an email to resolve Vivid Seats issues: Refund, Shipping and Delivery, Request for Information. AXS App. The following contact options are … VividSeats has a consumer rating of 4.2 stars from 2,015 reviews indicating that most customers are generally satisfied with their purchases. If you have a problem with Vivid Seats, here is how to reach someone who can help. Orders are tracked through email confirmation and a tracking number (physical shipping only). Bilingual Customer Service Representative. Review Updated 12/21/2021. 8,584 reviews for Vivid Seats, rated 4.14 stars. William Blair began coverage on Vivid Seats in a report on Tuesday, November 16th. You can view an article from our help center or tap Contact Us to contact our team. When you purchase tickets from Ticketmaster, you’ll receive an email with your order details. Customer Service: (866) 848-8499. 1. Requesting a Vivid Tickets Refund via Email. Vivid seats is legitimate. Reliable, I can't say. I would never recommend using StubHub nor Vivid to any friend or family member. Nearly every secondary ticket site charges outlandish fees and, if they're an exchange, they do not hold the listers accountable nor guarantee the ticket sales. To change the email address for your account, please follow these steps: Go to vividseats.com and click “SIGN IN” or "MY ACCOUNT" … Job Description. OnlineCityTickets Pros and Cons . Vivid Seats has an outstanding track record of providing excellent customer service, and we are committed to helping our customers during this time. PROS. Remind me when call center opens. I keep trying to purchase tickets and use a credit I had from the covid shutdown but it will not let me. Request to speak to a Vivid Seats agent. Chat with an agent: Chat Now; … Selling Basics, Help and Getting Paid. For further questions about the Vivid Seats Discount Code, customers can require Vivid Seats customer services to solve their problems. No one at Vivid … I chose seats ($350 ea. You can easily find the \"Contact Customer Service\" button provided by Vivid Seats by browsing the vividseats.com homepage and any detailed pages. VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions.". Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. Vivid Seats Customer Service Have questions about your tickets, Vivid Seats cash back, loyalty rewards program status or any return policy inquiries? Browse or search articles to find answers to your questions. Please have your order number ready. Email our customer service team at [email protected]. No matter what you're buying, check out our Vivid Seats Coupons New Customer for special deals and discounts. Visit the company website www.vividseats.com or live chat for more information. Vivid Seats Fee Similar to other ticket reseller websites, Vivid Seats has a service fee that ranges from 20%-40%. Although this is high, this is also expected. Many online ticket sellers must charge these fees to ensure that its company will make a profit. You can try any of the methods below to contact Vivid Seats | Buy Tickets. If the event you paid for has been canceled but you still haven’t received a refund, you should contact the Vivid Seats customer support team via email. Contact SeatGeek customer support at toll-free phone number. Contact Customer Service We want to ensure your Vivid Seats shopping experience is pleasant, fast, simple, and secure. You can try any of the methods below to contact Vivid Seats | Buy Tickets. Vivid Seats is a pretty relaxed call center. We're available every day from 10 AM EST - 8 PM EST. Ticket Guarantees / Customer Service. The number one complaint is unreliability with the buyer protection program. Fraud Agent: 2 Locations Fraud Agent (Nights & Weekends) Explain your situation … Where is Vivid Seats located? Visit the company … Live Chat. #800. Buy BRIDE from Vivid Racing . I … Discover which options are the fastest to get your customer service issues resolved.. Since everyone is about the same age group it does make working there enjoyable. They have several partners backing them including companies such as ESPN, Rolling Stone, and major sports teams like the Chicago Bears and Green Bay … Transfer Basics and Help. On the whole, the customer reviews for Vivid Seats are pretty bad. Vivid seats has to be one of the worst… Vivid seats has to be one of the worst ticket companies. Vivid Seats Knowledge Base. vivid seats confirmation number; vivid seats confirmation number. 7 Things to Know Before Buying. Vivid Seats (NASDAQ:SEAT) was upgraded by research analysts at Citigroup from a "neutral" rating to a "buy" rating in a report issued on Monday, The Fly reports. Please keep sharing your experiences so we can continue to improve this free resource. General Questions Our headquarters are located at 111 North Canal Street, Suite 800, Chicago, IL 60606. Customer Service. SkyBox from Vivid Seats is a cloud-based ticket resale platform, designed to be the most convenient and effective way to increase sales … Buying Basics, Resale, Accessible Seats and more. Receive and Use Tickets. Here's how to ask for a refund:Dial 833-228-5143Request to speak to a Vivid Seats agentExplain your situation and why you wish to receive a refund To demand your refund, do the following: Compose your refund request; Include a digital copy of the ticket; Send it to [email protected] The day to day work schedule can become pretty robotic. Vivid Seats is one of the more popular ticket brokers but it has a lot of hidden fees (around 25%) and doesn't get the best reviews for its customer service. Service & Support: Dedicated VIP Contact Information for UT fans! … It was my first time using Vivid Seats & I didn't see the first email from the seller to release tickets to me. Select how you'd like to contact our team of Event Experts. For urgent issues related to events in the next 24 hours, our customer service agents are available 8:00am – 12:00am CST. Ticket Delivery, AXS Mobile ID, Flash Mobile Delivery and more. CONS. You can call Vivid Seats customer service line as 1-(866)-848-8499 or visit their contact us page. Vivid Seats Inc. (NASDAQ: SEAT) (“Vivid Seats” or the “Company”), a leading marketplace that utilizes its technology Contact Vivid Seats customer support at toll-free phone number. I had purchased 7 tickets for a football game & the first customer service … Vivid Seats Careers . Customer Service. 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