. Incredible quality, lots of compliments. We also ensure all reviews are published without moderation. The quality of Le Grand Bambino bag is amazing. You can also place your order with our team on the phone. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. They have no phone to US because they are French based and not that big enough yet, they have no store in the us or whatever. Coinbase customer service number. I ordered the wrong size and had to return the item. Find out how we combat fake reviews. The delivery was made very quickly and arrived in very good condition. Here are 8 tips for writing great reviews. To find out more and learn how to opt out, please visit our Jacquemus. Wonderful experience, I love my product!!!! A real shame because you spend a lot of money on this premium brand. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This is unacceptable. Register to save your wishlist and stay updated on must-have pieces. I'm just a little bit disappointed with the site of the company. I ended up ordering from FarFetch and the bag will arrive Tuesday. I am very happy with my purchase! Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. I am still waiting for the product and I have not received any email when they will send to me . With the pandemic, more and more people are shopping, entertaining, and simply being home has created a unique live chat job position that is well suited for interpersonal savvy applicants with . Hope i could get an answer as soon as possible. They are so dope and very light so dont pull on the ear lobes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Very helpful customer service. I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. All previous emails sent to you from my private email prior to involving PayPal were ignored. Much better of you used dhl not ups. I do not recommend ordering anything from their site, idk what happened but it is a mess. Jacquemus' skill at infusing innovative shapes with an irrepressible sense of youth and femininity has won critical acclaim as well as a devoted following: the designer is the winner of a special jury prize from LVMH in 2015, and a finalist for the group's Prize for Young Designers the year before. 2023 Trustpilot A/S. Thanks for the customer experience as well. I cannot track my order and furthermore they delay it more than it should alwayss. I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!! Two weeks went by and I never even received a tracking email. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. This was my first and what I consider test purchase, I can positively say I will be ordering from Jacquemus again in the future! It goes against our guidelines to offer incentives for reviews. Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. Sizing is great, the quality is superb and I will certainly reorder from the website. Call Us. They where very helpful great experience with them. I already wrote email to customer care center but hadnt receive reply yet. Simon talked about it and said they had big problems in may June but I think its resolving. and our Received the order but the box looks like its thrown somewhere. Ps, thanks for cute stickers which I get with my shipment. Product shipped out in a timely manner and arrived well packaged. Got this a gift for my wife, she fell in love with it! A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. Two days later I received my tracking and got my packages. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments Our native-speaking Customer Care team is available 24/7 to support you. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. was ok but the delivery with UPS was HORRIBLE. We offer free 2 day shipping on all US orders. So thank you Jacquemus!!! Companies can ask for reviews via automatic invitations. I will never ever buy anything from them again. Self-taught designer Simon Porte Jacquemus launched his namesake line at age 18, after moving to Paris from his native South of France. Outstanding Customer Service! Outstanding Customer Service! Everything was amazing. I cannot track my order and furthermore they delay it more than it should alwayss. I received my parcel late and it then ruined a gift to someone. Use Switch Accounts. I could find the contact number only from the cached page found in Google. Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . Outstanding Customer Service! And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Shop the best in modern womenswear with the most recent collection from Jacquemus. Jacquemus is one of my favorite companies for how chic, effortless, and fun it ismy lifestyle is similar to it!I will continue shopping sspeciallyleather goods, accessorie,s and denimI i would like to try their shirts but wherI I am scared thaI I won't take care of them correctly. I love jacquemus and its style and the quality is on top! Thank you! This is unacceptable. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! I loved the bag, it's great, and super fast delivery, thank you. I love that it was delivered to me super fast! Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . Position: Remote Customer Support. I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. My order arrived in no time and im super happy! Got this a gift for my wife, she fell in love with it! 1,501 people have already reviewed JACQUEMUS. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Read about their experiences and share your own! When it was delivered I wasnt home. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. The packaging, payment, etc. The packaging, payment, etc. Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! - Reliable internet access for 4-hour periods of time. A member of our support staff will respond as soon as possible. The delivery was made very quickly and arrived in very good condition. Shop with us and discover why Mytheresa is your final destination for online shopping for women. They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. Love the quality & style of the hat & quick delivery! Reddit and its partners use cookies and similar technologies to provide you with a better experience. It makes sense why someone returned it after removed tag of the item. Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. Because of this I wouldnt order again.. My experience was amazing! Beautiful experience! Its disappointing what a mess this company has become, not a good look. The pants were the perfect color, fit well and well made! At the age of 19, in 2009, he started his own brand after his mother's death and named it . I am still waiting for the product and I have not received any email when they will send to me . Shop online the latest SS23 collection of Jacquemus for Women on SSENSE and find the perfect bags for you among a great selection. Le service clientle rpond toutes vos questions du lundi au vendredi, de 10h 13h et de 14h 21h, et les samedis de 10h 13h et . It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. Im now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. He can take a holiday, like my boss goes five times a year wherever and if there is a problem while he is away I have to make it right, and not blame him. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. Incredible quality, lots of compliments. The pants were the perfect color, fit well and well made! We use dedicated people and clever technology to safeguard our platform. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. Fabulous Quality and Design! Job Description. Received the order but the box looks like its thrown somewhere. Read about their experiences and share your own! Help us Improve. Here are 8 tips for writing great reviews. 1. I cannot track my order and furthermore they delay it more than it should alwayss. Its just that they grew so fast and I think they were taken aback from all the success. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Love the quality & style of the hat & quick delivery! The order arrived on time and every item came very well packed. What should i do. Tag of the item was already taken off and placed inside of the side pocket. Entry level. It was it left to sit in the pouring rain. | Read 41-60 Reviews out of 545 Suggested companies are based on peoples browsing tendencies. I ordered the Grand Bambino bag. Quality is great! I love that it was delivered to me super fast! Privacy Policy Sign out of Your Account on the Amazon Website. Date of experience: 19 January 2023 MO Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. There wasnt add a box for the purse. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. designers to increase customer base. Delivery service was also excellent and I was able to arrange pickup from my door which was helpful with a busy schedule. Beautiful design.Thank you so much for adding beauty in our lives and this world. When it was delivered I wasnt home. more. + Advancement opportunities - 80% of our frontline leaders have been promoted from within. Because of this I wouldnt order again.. You dont have to buy many Designer things to know that luxury products are sent in box. The packaging, payment, etc. We use dedicated people and clever technology to safeguard our platform. 1-888-550-9675. Jacquemus customer service . The pants were the perfect color, fit well and well made! Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. The website is very userfriendly, I found everything great. Fabulous Quality and Design! I ordered the Grand Bambino bag. 1,977 people have already reviewed JACQUEMUS. The bag is okay but a bit dusty and dirty. I received mine within 2 days of ordering and I live in Canada! I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. Find out how we combat fake reviews. The attention of detail with my order was exceptional. Here's the number, +33 1 42 99 61 70 I had to download Skype to make the call and paid $4 for 400 minutes. The rep immediately refunded me and I received an email with confirmation of the refund, funny enough, they replied to my email I originally sent to them requesting an update on tracking. I am very happy with my purchase! Due to this poor customer service, I will not be making any future purchases from this company and will recommend my friends to do the same. It was it left to sit in the pouring rain. All rights reserved. I love your website design, I love your brand. I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. Two weeks went by and I never even received a tracking email. and the service is great and shipping is fast! The order arrived on time and every item came very well packed. Privacy Policy. The website is very userfriendly, I found everything great. Here are 8 tips for writing great reviews. Press J to jump to the feed. Does polene has a us number (really asking :) I know they are more low cost that him but still)? From the package to the product. Pretty things in your Shop Jacquemus is great!!! I would have expected more for that money. However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. I recommend shopping at Jacquemus. I ordered the wrong size and had to return the item. I cant even use it. The Purse is quite nice but it was shipped in a cotton bag in a Carton. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Everything was amazing. My experience was amazing! Select a Default Payment Method. Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews. Buy collage-effect dresses and separates online now at NET-A-PORTER. Mostly impressed on just how fast it was delivered! Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. I shouldnt have to call France. LE PAPIER Signature handbag - Structured water-repellent nubuck bag - Reinforced handle - Magnetic flap closure - Long removable strap - Engraved lobster clip - Interior pocket - Gold metal logo and hardware - Fully lined in cotton - Dyed. The packaging, payment, etc. This is unacceptable. For questions, discussions, and news about handbags and the fabulous designers who make them. or fill in the form below. I am very happy with my purchase! Anyone can write a Trustpilot review. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. In addition, the fact of sending us a little booklet I find it super cool. You are very welcome to get in touch for size and styling advice or with any further questions on your order. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I am still waiting for the product and I have not received any email when they will send to me . De la navigation simple sur le website, a la qualite du produit en passant par un service client impecableNothing to say but thank you and cheers! The ordering was easy and the quickness of the shipping was amazing. It looked absolutely beautiful on the site. About Us (866) 434-3169; Customer Care; Shipping & Returns; Live Chat link opens in a new window operated by . Anyone can write a Trustpilot review. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation . Thank you for the fast delivery. Coinbase customer support number is online now. Find out how we combat fake reviews. It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! Please send an email to [email protected] or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 9:00pm, Saturdays from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET Newsletter Customer Care Contact form Country english Metropolitan France (EUR) JACQUEMUS 2022 Location Metropolitan France (EUR) Thank you note, stickers, and the dust bag were a welcome surprise! Find out how we combat fake reviews. It was left on my porch in the pouring rain for two days. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Available 24/7. and the service is great and shipping is fast! We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Create an account to follow your favorite communities and start taking part in conversations. We also ensure all reviews are published without moderation. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It goes against our guidelines to offer incentives for reviews. I love JACQUEMUS! It wont even fit a card in there. I would prefer of having the option to select a cheaper option and wouldnt mind waiting a bit longer to get it. I love my bag! I love that it was delivered to me super fast! Press question mark to learn the rest of the keyboard shortcuts. Those fees can only be paid in cash. My experience was amazing! They had 150 employees at the beginning of 2022 and now have more than 500. Im a big time jacquemus fan and have been for years. Simon Porte Jacquemus's proportions are intentionally abnormalone part ruched, another cutaway. Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. My experience was amazing! Easy to arrange refunds etc. It was left on my porch in the pouring rain for two days. Outstanding Customer Service! Also, Simon is on holiday. please contact customer service within 60 days of purchase. I live in London and need to send back my order but your instructions dont say that a proforma invoice should be attached to the outside of the box. Call now to get direct help from coinbase customer support executives. United States. Customer Service; Wish List; Call Us +1 877 678 9627. [email protected]. My order arrived in no time and im super happy! You must have JavaScript enabled in your browser to utilize the functionality of this website. It was left on my porch in the pouring rain for two days. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. English. Companies can ask for reviews via automatic invitations. It goes against our guidelines to offer incentives for reviews. What we offer: + Competitive hourly rate of $16/hour. All previous emails sent to you from my private email prior to involving PayPal were ignored. We will get back to you within 24 hours. Ordered a bag and returned it. I contacted customer support and they acknowledged that it should have come with a dust bag, but they did not offer to send me one to resolve the issue. . When it was delivered I wasnt home. After 60 days, we will attempt to assist with repairs and/or obtaining . Companies can ask for reviews via automatic invitations. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. The delivery was made very quickly and arrived in very good condition. Verification can help ensure real people write reviews about real companies. Bought it for my daughters 30th birthday. Anyone can write a Trustpilot review. My order arrived in no time and im super happy! Will definitely order again! Pretty things in your Shop Jacquemus is great!!! Jacquemus Verification can help ensure real people write reviews about real companies. Delve into our exclusive selection of designer must-haves. Thank you for the fast delivery.