COVID Safety: We are vaccinated, so felt safe traveling. If seafood is your thing then this is the restaurant for you. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. Excellence Riviera Cancun: COVID-safe Entertaining, Relaxing & Personable Resort - Read 24,088 reviews, view 26,126 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor You also have the option to opt-out of these cookies. You are surrounded by breath taking views, lush gardens, amazing architecture. We liked it so much we ate there three times over our ten-day stay. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. By 9:00 am almost all them are shoved under somebody's chair who isn't even there. We never leave reviews, because all the other great reviews are true about this place. Brands such as Grey Goose, Johnny Walker Black are available. They were waiting with a very comfortable luxury SUV for us outside the airport. In summary, Excellence is back to providing an amazing relaxing tropical vacation with a few safety modifications. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. The staff are genuinely friendly and do everything in their means to make your trip run as smoothly as possible. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! It has been a pleasure hosting you and we look forward to seeing you back soon. Save. It means so much when it comes from our guests. A comment about the blue pool floats, please don't hoard them. The standard and variety of food on offer was really top quality. Also, the liquor choices are really bad. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. Package deal Contact accommodation for availability. The breakfast buffet, it was ok. What was an undiscovered treasure was room service - truly excellent. So, if you value privacy the Excellence club might be for you. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. Juarez, Km 324 - 342, Mza. At Excellence Riviera Cancun, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We appreciate all your comments that will certainly encourage other readers to stay with us. Excellence Riviera Cancun 24,088 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. Many people bring their own insulated drinks with built in straws. We were surprised by the seaweed situation because this was out of the typical season where seaweed is a problem, over the summer. Other than requiring masks the Cancun airport was operating like it always has. Something new, they now take your picture at check-in, probably for security reasons. Located in the Riviera Maya region of Cancun. Cleaning round the clock. If you want to grab yourself a deal there are daily offers that are available. The staff knew exactly what we needed and got the job done. Gonzalo literally made every activity fun. This 27 hole Jack Nicklaus designed course has varying challenges for all levels of the Golfer. Excellence Riviera Cancun. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. When they reached a person they would pass it thru. It has TVs all around the bar and has a nice selection of beers and bar food options. Carreta Federal 307, 77580, Puerto Juarez, Quintana Roo, Mexico. These are just some of the people that make the ERC so special for. Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. The Indian food is actually legitimately good and quite authentic. Until this trip our phones spent most of the time in the room safe. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. We really enjoyed the butter chicken and the onion bhajis. Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . We tend to have pretty high standards and they were all exceeded. A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. The pool scene at the Excellence Riviera Cancun is first rate. Please, receive our warmest regards from The Excellence Collection. It has been a pleasure having you with us and we look forward to seeing you back soon. This is the version of our website addressed to speakers of English in the United States. Everyone is expected to use their phone with a downloaded app to see the menus. There are several restaurants and none disappoint. These cookies will be stored in your browser only with your consent. Fitness Center: The fitness is not large, but is fully equipped for anybody trying to keep their routine going. The Mile Spa is a solid offering. The resort was impeccably clean. Claim your listing for free to respond to reviews, update your profile and much more. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. If you are really into your golf then your best option is the El Camalen Mayakoba Golf Course. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. The location of this restaurant is really lovely. There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. Cancun Tourism Cancun Hotels Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants Customer service can not be matched or outdone. The resort in general is a little older, so if you are looking for a resort with a modern aesthetic this probably isnt the place for you. There is a lot to be seen in this area of the world. Our first stay in 2019, Playa Mujeres was 5-stars all they way. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. We talk about changes to the resort, our experience. By the end of day one, Jorge who was looking after us by the pool knew our routine of drinks order. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Please, receive our warmest regards from The Excellence Collection. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. On the morning we left they had added a few inches of water back so it was back up to the level of the filters. He leads the daytime activities. Tripadvisor performs checks on reviews. It has been a pleasure having you with us and we look forward to seeing you back soon. This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The staff was absolutely incredible. The entire staff at the resort wore masks the entire time. Generally speaking, the Cancun Hotel Zone is very safe for families. The main steakhouse in the resort was pretty underwhelmed by this offering. Perched above the pool overlooking the ocean, this is a picturesque spot to grab a bite to eat. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . There are so many wonderful choices for any food or drink. Spa is really good as well. All of the shows were amazing. All of the team members go above and beyond for service. Food was great. I would highly recommend this resort to anyone! Share. Excellence Riviera Cancun is an excellent choice for an adults only all inclusive, Riviera Maya honeymoon , vacation or a wedding in Mexico. For more on the Excellence Playa Mujeres, check out our review here. We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. Our 4th getaway to the Excellence Riviera Cancun. Although it was a little murky in parts. We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Please, receive our warmest regards from The Excellence Collection. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The bartenders are great and fast. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. Overall the food selection was wide and of good quality. Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. Please, receive our warmest regards from The Excellence Collection. The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. All the house wine is the same at every bar and restaurant and it's really bad. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. Excellence Riviera Cancun: Top Notch. One of the daily activities that are on offer is a guided bike tour of the local area. "Airport Departure: As previously stated, US travelers need a COVID test to return home. This category only includes cookies that ensures basic functionalities and security features of the website. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Basmati (Indian), also well done. Wish I knew these three things before we went.Have fun! Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. Excellence Riviera Cancun 24,078 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Entertainment and hospitality went above and beyond. The level of service and attention to detail was unparalleled. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. We worked out our new flights and needed to change our airport transfer. Each morning we were greeted and personally escorted to our beach chairs, staff knowing our names, bringing us drinks, snacks, very attentive. The famous Chitzen Itza is just a few hours away and is well worth a visit. So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. There were no empty drinks left sitting by the pool for too long. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi The entertainment is fun, especially the Silent Party nights. Gonzalo and Julio were awesome! We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. You can also put your name in to return later and get a drink or enjoy the live entertainment. Btw, portions were much, much smaller than in prior visits - we heard others comment on this as well. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. It is just a slight reduction that you wouldn't notice if you haven't been there before. Excellence Riviera Cancun sits close to the charming beach town of Puerto Morelos and just 15 minutes south of Cancun International Airport. The. They do advise that you ring before your trip to check availability.