Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Looking forward to welcome you back for another great moment. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. Coastal Road, Belle Mare, Mauritius 41601, The excellent service and warm welcome received at Hasu Restaurant. We had a great time at Longbeach Hotel. . Prices are the average nightly price provided by our partners and may not include all taxes and fees. golden nectar. Eventually i don't regret spending my birthday there. It was all just a great confusion and I just don't expect something like that to happen from -again- a five star house. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Sincerely, Jean-Marc Ma-Poon, Great Stay, Great Hotel & facilities & Great Management Presence. Best regards, Christian Jaquier, Beachcomber Resorts & Hotels in Mauritius, InterContinental (IHG) Hotels in Mauritius, Constance Hotels and Resorts in Mauritius, Hotels near (MRU) S. Seewoosagur Ram. Fantastic food and very friendly staff. Thank you for your appreciation, excellent rating and high recommendation. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). He made sure that we enjoy the hotel at the maximum and we certainly did. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. Warm regards, Christian Jaquier. We are glad to hear that you discovered the water activities with enthusiasm. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. We are glad to hear that you discovered the water activities with enthusiasm. high service quality and best food; rooms worn out and renovation required. It was a superior sea view room. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. more. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Really, do not miss your chance visiting this place. Best regards, Christian Jaquier, Hotels near Aquacity Belle Mare Watersports. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. The sea was really cool, and I learned how to fly sailing boats. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. Taxes and fees that are shown are estimates only. Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. Top room amenities include a minibar, air conditioning, and a flat screen TV. Do not miss also to treat yourself well at the Spa. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. We shall surely share your comments with the whole team which shall definitely act as a boost. We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Warmest regards, Christian Jaquier. Belle Mare . (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). Which room amenities are available at Long Beach Mauritius? Rooms are, Dear Guest, Thank you for taking the time to share your feedback. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. Nearby attractions include Belle Mare Beach (2.8 km), March de Flacq (5.0 km), and Sagar Shiv Mandir (2.7 km). A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. What food & drink options are available at Long Beach Mauritius? But take. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. We are glad to hear that you had an enjoyable stay with us. What to do What to Do in the Hotel's Region Golf - West . Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. From the moment of our arrival to the moment we left the service at the hotel was impeccable. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thank you for staying and celebrating your honeymoon with us here, in Mauritius. We went to Longbeach on the 1st April for a week as a large group of 10 for my sister's wedding. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I cannot understand how some can down rate this hotel, I stayed there for business, however enjoyed the facilities after business hours. Long Beach is set on a lovely, one kilometre long blonde beach lined with 750 sun loungers. The team led by Christian could not do enough for us. Intl Airport. to many issues in the room.renovation required. This is not how you treat guests. 8.7 Excellent beach. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. I did watch them in action for a couple of events and this seemed to be the case for all events they organise, well done to both of you fabulous ladies. They did not use the kids club but we had rave reviews from friends. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Please see our partners for more details. Top room amenities include a minibar, air conditioning, and a flat screen TV. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. The view over the beach rooms below was good. From the moment of our arrival to the moment we left the service at the hotel was impeccable. Nearby attractions include Belle Mare Beach (1.7 miles), March de Flacq (3.2 miles), and Sagar Shiv Mandir (1.7 miles). You will love it as we did! Yes, Long Beach Mauritius offers airport transportation for guests. high service quality and best food; rooms worn out and renovation required. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. I could be misspelling her name, but I recall Channone ? The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Warmest regards, Christian Jaquier. What are some restaurants close to Long Beach Mauritius? Are there opportunities to exercise at Long Beach Mauritius? The team led by Christian could not do enough for us. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. Own or manage this property? The hotel was nice, not great, just because it isnt a great hotel. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Claim your listing for free to respond to reviews, update your profile and much more. with and not the guest to deal with it. You have to go there and do your vacation in this Hotel. These above mentioned concerns were raised to the Management for actions to be taken. Also a good gym, for those who is important. Long Beach Mauritius, Belle Mare: See 5,780 traveller reviews, 7,650 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. We look forward to welcoming you back to your home away from home in the not so distant future. Our days at the Long Beach Mauritius were intense full of, Dear Guests, Thank you for your Fantastic comments about your recent holiday at Long Beach Mauritius and the time spent to share them on Trip Advisor. We've just returned from a beautiful family holiday at Long Beach. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. team. The hotel itself is beautiful in a spectacular setting. I was having a few massages and facial rituals, all very relaxing and refreshing. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. The hotel is fabulous in many ways. We will stay here until next week, but will not come back if things do not change. Pool and beach experience both fantastic. The hotel itself is beautiful in a spectacular setting. Cannot recommend this place enough! The sea was really cool, and I learned how to fly sailing boats. I do hope that we may welcome you back in the future for a better experience.
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